Getting started with brasio

Also known as: setup, onboarding, primeros pasos, empezar, first time, new venue, configuración inicial.

When the welcome email lands, your venue is already created. What's left is: add your team, build the menu, and connect the kitchen printer. All of it is done from the terminal at the venue — no separate computer needed.

1. Create your first employee

1. On the terminal, tap Admin (cog icon, bottom corner).
2. Sign in with the PIN you received by email. Change it to something you'll remember.
3. Staff → New employee. Enter the name, a 4-digit PIN and a role (server / bar / kitchen).

The PIN is the only thing each employee uses to start a shift. There's no username/password.

2. Build the menu

If you sent us your menu before going live, you'll already see it under Admin → Products. If not:

1. Admin → Categories → New. Create, for example, Kitchen, Drinks, Wines.
2. Admin → Products → New. Name, price, category, VAT. If you sell the same product in several sizes (half, third, pint), create a Sizes group.
3. For dishes with extras (gluten-free, lactose-free, steak doneness), use Modifiers. See Modifiers: optional and required.

3. Set up the printer

brasio prints kitchen tickets, receipts and pre-bills on any 80 mm thermal printer. Printing works via the browser — you install the printer as the OS default on the till device, and optionally launch Chrome with --kiosk-printing for silent mode. See Connect your thermal printer for the full setup.

Stuck?

Tap the floating Need help? button in the bottom right and we'll talk. We're online 24/7 — if the agent can't help, we'll put you in touch with a real human on the team within one working hour.